Frequently Asked Questions

Do you offer services for residential and Commerical customers?

Yes. We service Residential and Commerical businesses in the following areas:

Downriver Michigan Area
- Allen Park
- Belleville
- Brownstown
- Ecorse
- Flat Rock
- Gibraltar
- Grosse Ile
- Huron Township
- Lincoln Park
- Melvindale
- New Boston
- River Rouge
- Riverview
- Rockwood
- Romulus
- Southgate
- Sumpter Township
- Taylor
- Trenton
- Van Buren Township
- Woodhaven
- Wyandotte

We also serve Wayne, Macomb, Monroe and Oakland counties.

How quickly can you have a technican dispatched to my location?

99% of computers can be fixed within 24- 48 hrs or less, but we do offer priority service for those wanting their computer fixed with same day services.

What exactly is Spyware?

Spyware is any program that monitors your computing behavior and reports back to a homebase. The purpose of this is usually to serve you pop-up ads, as a result spyware often breaks your system because it attemps to change browser and windows settings thus taking over your computer.

Can a virus keep me from getting online?

Yes. A virus is a computer program that can copy itself and infect a pc without permission or knowledge of the user. A Virus could take over Browsers, Email, Instant Messaging, File Sharing and Windows itself causing system failure.

Is your work guaranteed?

We will always work with you to make sure you are satisfied with our work. If you ever have a question or concern please contact us.

Some problems can be recurring but not due to downriver computers after service. Computers can be reinfected with the same virus or spyware after a user repeats the same actions that got the system infected in the first place or neglect to run Anti virus or Spyware programs will not be covered under warranty.